Closed-toe shoes are required at all volunteer locations. We suggest you dress in layers to remain comfortable while working.
At our North location, we have a no jewelry policy. When you are in the packing areas, you will be asked to remove all jewelry. Clothes must be clean prior to handling food. All clothing should be appropriate for handling food and not have loose, dangling beads or other articles which can be a physical contaminant. Shirts should cover the shoulders and armpits (no tank tops) for volunteers directly handling exposed food. This applies to volunteers at our Brooklyn Park location.
We have one location in Brooklyn Park and one in Maplewood. View our locations and hours.
We have moved our West facility from Golden Valley to a new location in Brooklyn Park.
Yes! Parking is available at both Brooklyn Park (in front of the building on the north side) and Maplewood (at the northwest and west sides of the building). Volunteer parking spaces are marked with flags. To ensure sufficient parking, we do recommend that you carpool when possible.
No, we ask that you do not volunteer if you are feeling ill, or have been ill within the last 24 hours. Rather, contact us to reschedule your shift.
Due to food safety regulations, all jewelry needs to be removed during food packaging. In rare instances where jewelry can’t be removed, please contact us for guidance.
Unfortunately, no food or drink (including water) can be brought into the warehouse.
Second Harvest Heartland asks volunteers with food allergies to use their best judgment when determining to participate in food packing. We cannot guarantee an allergy-free environment and strongly advise that volunteers with severe or life-threatening food allergies do not attend food packing events. Since much of the food we pack is donated from various sources, it is possible that the food has been in contact with certain food allergens. We are also unable to notify our volunteers what product we will be packing until the start of the volunteer shift.
We do have privacy rooms available at our Maplewood or Brooklyn Park location. Simply ask a staff member, and they will be happy to direct you to them.
Please note that for off-site events or activities, we cannot guarantee there will be privacy rooms available.
Yes, we are happy to provide stools at our warehouses for volunteers who need to sit or take frequent breaks. Please notify a staff member upon arrival regarding these needs.
a) For overall safety, it is important that we have information about who is in our facility, particularly in emergency situations.
b) We are upholding new protections around food defense (protecting the integrity of our food) which require us to have more conservative security measures.
c) Your mailing address will allow us to keep you apprised of how volunteers like you, and others, are contributing to our work of ending hunger.
d) We have 135,000 records in our volunteer management system. Collecting addresses will allow us to eliminate duplicate records which will make sure we can attribute your volunteer time correctly.
e) Confirmation of address also helps us indicate that you’ve agreed to our volunteer liability waiver.
Yes! In addition to volunteering with Second Harvest Heartland, we have several ways for you to participate and make a difference.
To learn about volunteering at your local food shelf, please contact the food shelf directly. To find your nearest food shelf, visit Hunger Solutions. For additional volunteer opportunities, Second Harvest Heartland has open shifts and events at our East (Maplewood) and North (Brooklyn Park) locations.
Scheduling and shifts
To ensure that you can reserve your first choice for date and time, we recommend registering for Brooklyn Park shifts one month in advance. For Maplewood shifts, we recommend you register three to four months in advance.
Group photos are uploaded two business days after your volunteer shift and can be found in the Photo Gallery.
Volunteer groups can reserve available meeting spaces at both Brooklyn Park and Maplewood.
The Maplewood location has rooms to fit either 10 or 50 individuals. To reserve a space at Maplewood, please contact us.
Limited meeting space is available while we are under construction at Brooklyn Park. We apologize for the inconvenience. Please contact us to inquire about the Brooklyn Park space.
We prefer that volunteers stay for the duration of the warehouse shifts, but we understand schedules sometimes don’t allow this. Please contact us if a member of your group needs to leave early/arrive late.
Yes! Second Harvest Heartland welcomes and encourages youth volunteers. See our Youth Volunteering page.
Due to the fact the majority of our volunteer jobs are completed in a working warehouse, children's safety is crucial. Review our Age Requirements for Youth Volunteers.
We have specific adult-to-child ratios that vary by volunteer location and group size. Please view these adult-to-child ratios.