Board of Director: Shahid Alam
Blue Cross Blue Shield of MN — Senior Vice President & Chief Analytics & Information Officer
Shahid Alam is a transformational technology, data, and analytics leader whose vision and innovations help reinvent companies and power competitive advantage. Whether turning around or building from the ground up, his ability to create state-of-the-art organizations and high-performance teams fuels business and digital transformations that elevate company performance. Committed to improving the three major tenets of patient care in the 21st century—Affordability, Quality and Experience—he leverages analytics to inform business decisions. Translating data into market advantage and deploying technology to reduce healthcare costs, Shahid excels at enhancing patient experience and delivering superior quality of care.
As Senior Vice President, Chief Analytics Officer and CIO at Blue Cross Blue Shield of Minnesota, Shahid helped reinvent the company and enhance its market position with game-changing products and services. His efforts building out Technology and next-generation Analytics organizations facilitated a paradigm shift from “sick to holistic” population health strategy, providing employers fresh insights into employee health needs and empowering members to make informed decisions about their health. As a result, Blue Cross Blue Shield estimates it will reduce Minnesota’s health care costs an astounding 10% over the next 5 years and dramatically improve customer experience.
Prior to Blue Cross, Shahid built and led Centene’s best in class Data Science organization helping to patent new product offerings, increase revenue (+$60B), grow membership through acquisition (+12M) and reposition the Fortune 500 health plan provider as a healthcare technology company and market innovation driver. The strategic information and decision support capabilities his team created helped make Centene a leader in cost of care analytics, member health improvement, value-based provider arrangement and medical management analytics. A thought leader in data, analytics, digital, product innovation and revenue growth, Shahid has reimagined products and services to meet ever-changing market demands while leveraging innovation to transform companies. With a Bachelor’s degree in Computer Information Science—with distinction and honors—from St. Cloud State University, Master of Health Informatics from the University of Minnesota and Executive Data Science Certification from John Hopkins University, Shahid combines education, experience and leadership to grow companies and drive customer value.
Working in the nation’s largest consumer-governed health system, Shahid learned how to deliver affordable healthcare while gaining deep insight into the entire healthcare ecosystem. His ability to use technology, data, and analytics to deliver affordable healthcare, expand membership, grow revenue, and directly impact customer experience led to his being named a 2020 Twin-Cities CIO ORBIE finalist.
A respected industry thought leader and influencer, Shahid provides keynote addresses on data science and predictive analytics, most recently at the Midwest Health IT Summit, frequently speaks on reimagining provider/payer partnerships and champions racial justice and equity in the healthcare system. He currently serves on the Board of Second Harvest Heartland, one of the nation’s largest, most efficient, and innovative hunger relief organizations, and is a member of the International Society of Chief Data Officers, Twin Cities CIO and HIMSS.