Client Assistance and Administrative Support Volunteer Opportunities

Volunteering Is More Than Packing Food

See below for how you can put your skills to work in many other ways at Second Harvest Heartland.

Indicates high need!

1 in 6 kids in Minnesota is at risk of hunger every day. Second Harvest Heartland is helping to address the intersection between hunger and education through a pilot program called Food + You. Food + You is a school-based pilot program that aims to increase availability of healthy food resources to students and their families by partnering with 16 participating schools in the metro area. Volunteers in this role will be the lead at a produce distribution by managing small groups of volunteers of 8-10 people who will be assisting with the distribution. This position is 2 times a month for 1-2 hours each.

Minnesota Hunger 101 is a unique role play simulation in which participants are asked to take on the life circumstances of someone in Minnesota who’s at risk of hunger. The Minnesota Hunger 101 Volunteer Facilitator facilitates and/or co-facilitates the simulation to a variety of audiences, ranging from 10 – 30 participants. During the simulation, each participant must try to get enough food to feed his or her family for one day by tapping the resources of the grocery store, food shelf, county human service office and the bank. The experience gives participants a feel for the struggles someone can confront when trying to feed a family with limited time, resources and support.

1 in 10 Minnesotans are at risk of missing a meal today, but you can help. The Supplemental Nutrition Assistance Program (SNAP) at Second Harvest Heartland is seeking friendly and motivated volunteers to assist SNAP Outreach specialists follow-up with clients. The SNAP program helps struggling families and individuals with monthly benefit allotments to purchase and put food on the table. As such, the utilization of volunteers is vital in helping SNAP Outreach specialists track who was approved, denied, and/or are still pending for SNAP benefits. Total time requirement: minimum 3 hours per week between 8:00 am – 4:00pm, Monday through Friday.

The Food Distribution Assistant helps check-in clients participating in the Commodity Supplemental Food Program. Each month, volunteers distribute around 2,000 boxes of groceries from the Maplewood Drive-Thru. This position allows volunteers to work on the computer to check clients in as they come through in the drive-thru; no heavy lifting required. This is a very wonderful and direct way to help those at risk of hunger.

Support the work of Second Harvest Heartland’s Commodity Supplemental Nutrition Program (CSFP) by delivering a box of food to home bound senior citizens once a month.

Volunteers are needed in the following specific cities:

  • Minneapolis
  • Columbia Heights
  • St. Paul

Volunteers will help senior citizens get connected with food resources through a federally funded Commodity Supplemental Food Program (CSFP). Second Harvest Heartland distributes over 10,000 boxes of shelf-stable items at 270 sites across our service area. The following volunteers are needed in the designated cities to help with the monthly box distributions:

Site Partner:

Site Partners are the lead volunteer at the distribution and are in charge of running the grocery distributions for seniors by providing excellent customer service to our clients, and working alongside the other volunteers at the distribution. This is a once a month position for 2–3 hours per month. Site Partners are needed in the following cities: Maplewood, St. Paul, and NE Minneapolis.

As a Food Bank, Second Harvest Heartland, manages and maintains over 90,000 square feet of dry, refrigerator and freezer warehouse space. The product from our warehouses is distributed to over 1,000 food shelves, soup kitchens, homeless shelters, senior community centers and other meal programs in 59 counties across Minnesota and western Wisconsin. Volunteers are needed to help track current inventory of our food. As an Inventory Specialist, volunteers will count and physically take inventory of our food. Be a part of the hustle and bustle and see our warehouse in action! 

The Agency Service Office is responsible for all needs related to agency orders and receives over 40 orders per day from food shelves, meal programs and other hunger relief agencies. The Agency Services Volunteer will assist with answering the main Agency Services phone line and placing agency phone orders as well as assist in processing orders that are placed through our online ordering system. This position will also perform various administrative office tasks as they arise.

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